Frank Myers AutoAugust 22, 2018
Theresa C. of East Bend NC
by Theresa J Clemons (East Bend, NC) on August 22, 2018
Department: Service
My husband bought me a 2013 dodge avenger from this place for my 6th year anniversary.it was exactly what I wanted.when we purchased the it came with a lifetime power train warranty and to the best of my knowledge we even purchased additional warranty coverage.at the time it was the best day of my life.however less than 4 years in and going in debt for this car for 26,000$ the car is now useless.it broke down and shut off and we had to pay a tow bill to have it took to Frank Myers just for them to tell me my battery was dead and that my warranty was no good because my husband took it somewhere else to have it serviced.the service department did get it running after telling me it was just a bad battery.started to drive it home and it died and was blowing smoke.after having it towed for the second time I finally got it to the house and my husband found the camshaft sensor hanging and had done blew oil all over the engine.now I'm stuck oweing 9,000$ for a car that want run .thanks Frank.!
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